Unable to Deliver
If we are unable to deliver the product to your city or area, you are eligible for a full refund.
Wrong Product Delivered
If you receive a different product or quantity than what you ordered, please share photos or videos of the product received for verification. Once verified, we will accept your return request
Damaged or Defective Product
If the product is received broken, defective, or expired, please reach out to us for a replacement or refund.
Conditions for Refund/Return
You must inform us within 7 days of receiving the product. The product must be unused and in its original sealed packaging (except in cases of damage, defect, or wrong product). You must provide photo or video proof of the issue for verification.
Refund Process
Once the refund is approved, the amount will be returned to your original payment method within 7–10 working days. If you paid by Cash on Delivery (COD), we will send the refund via bank transfer.
Non-Refundable Cases
Refunds/returns will not be accepted in the following situations: Change of mind by the customer. Partial use of the product. Requests made after 7 days of product delivery.